This Privacy Policy (“Policy”) applies to the purchase of SafeBVM Corp.’s (“SafeBVM,” “we,” “us,” or “our”), Sotair® Adult Training Device (“Product”) through buy.safebvm.com, and to the use of our website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a secure and streamlined experience in our website.
SafeBVM Corp. respects the privacy of our Customers (“you” or “your”).
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer the Services to you.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit safebvm.com, purchase the Sotair® Adult Training Device, register for training, use our services, or otherwise interact with us. It also describes your rights regarding your personal information and how you may exercise them. By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy. If there is any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, disclosure, or other processing of personal information, this Privacy Policy will control.
INFORMATION WE COLLECT
“Personal information”, means information that identifies, relates to, describes, or can reasonably be linked to an individual. Personal information does not include anonymized or de-identified information that cannot reasonably identify you.
We may collect the following categories of personal information when you use our Services:
1. Information You Provide Directly
2. Information Collected Automatically
3. Information from Third Parties
Information You Provide Directly
We collect information you voluntarily provide when you:
- place an order;
- create an account;
- register for a workshop or training;
- request bulk pricing or product information;
- contact customer support; or
- otherwise communicate with us.
This information may include:
- your name;
- email address;
- billing and shipping address;
- phone number;
- organization, agency, or employer name;
- professional role or title;
- account credentials;
- purchasing authority or decision-making status;
- information about your service area, organization size, operational needs, or training requirements;
- workshop registration details;
- communications and inquiries; and
- payment and transaction details.
Payment card information is processed securely by our third-party payment processors and is not stored on SafeBVM’s servers.
Information Collected Automatically
When you visit or interact with the Services, we and our service providers may automatically collect certain information about your device and usage of the Services, including:
- IP address;
- browser type and version;
- device identifiers;
- operating system;
- network and connection information;
- referring URLs;
- pages viewed;
- links clicked;
- time spent on pages; and
- interactions with the Services.
We collect this information using cookies, pixels, web beacons, analytics tools, and similar technologies, including services provided by Shopify and other analytics, advertising, and technology partners.
Information from Third Parties
We may receive information from third parties, including:
- Shopify and other e-commerce service providers;
- payment processors;
- shipping and fulfillment providers, including authorized distributors and fulfillment partners such as Rescue Essentials;
- advertising and analytics partners;
- workshop, training, or accreditation partners; and
- referral, affiliate, or marketing platforms.
For example, if you arrive at our website through an advertisement or partner referral, we may receive information regarding the source of that referral or campaign.
NO PROTECTED HEALTH INFORMATION
The Sotair® Adult Training Device is intended solely for training and simulation purposes and is not used in patient care. We do not knowingly collect, store, or process protected health information (“PHI”) through this website or our Services.
The Product must be used in accordance with SafeBVM instructional materials and training videos.
The Sotair® Adult Training Device must not be used on patients or in any clinical, emergency-response, or patient-care setting.
HOW WE USE YOUR INFORMATION
We may use your personal information for the following purposes:
- to provide, operate, maintain, and improve the Services;
- to process and fulfill orders, payments, returns, refunds, and replacements;
- to coordinate fulfillment, shipping, logistics, delivery, and related order support through SafeBVM and authorized third-party providers;
- to provide workshop access, certifications, or educational content;
- to communicate with you regarding orders, shipments, support requests, account activity, training access, or related fulfillment matters;
- to personalize your shopping experience and remember your preferences;
- to send marketing and promotional communications, subject to your communication preferences;
- to analyze website usage and improve our products, Services, advertising, and customer experience;
- to detect, investigate, prevent, or address fraud, security incidents, or unlawful activity;
- to comply with legal obligations and enforce our policies, agreements, and rights; and
- to facilitate business operations, including audits, reporting, and internal analytics.
You may opt out of marketing emails at any time by using the unsubscribe link included in our communications.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information for monetary compensation. We may disclose personal information to the following categories of recipients:
Service Providers and Business Partners
We share information with trusted third parties that help us operate the Services and conduct our business, including:
- Shopify;
- payment processors;
- shipping and fulfillment providers;
- cloud hosting and IT providers;
- analytics and advertising providers;
- customer support platforms;
- email and marketing providers;
- workshop and accreditation partners; and
- fraud prevention and security providers.
These parties may access personal information only as necessary to perform services on our behalf or as otherwise permitted by law.
Advertising and Analytics Partners
We may share limited information with advertising, analytics, and marketing partners to help measure ad performance, improve our marketing efforts, and provide more relevant advertisements. Depending on where you reside, you may have the right to opt out of certain targeted advertising or data sharing activities.
Legal and Business Transfers
We may disclose information:
- to comply with applicable laws, regulations, subpoenas, court orders, or lawful government requests;
- to protect the rights, safety, property, or security of SafeBVM, our customers, or others;
- to investigate fraud or violations of our policies; or
- in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets. We will provide notice to affected users before any such transfer takes effect, to the extent required by applicable law.
Shopify and Third-Party Services
Our store is hosted by Shopify, which provides the e-commerce platform that enables us to offer the Services. Shopify may collect and process personal information in accordance with its own privacy practices to provide and improve its services.
Your information may also be processed by third-party providers located outside your state, province, or country of residence.
We may share personal information with trusted third-party service providers that help us operate our business and provide the Services, including Shopify, payment processors, shipping carriers, fulfillment providers such as Rescue Essentials, analytics providers, workshop and accreditation partners, customer support platforms, and marketing service providers. These parties may access personal information only as necessary to perform services on our behalf or as otherwise permitted by law.
To learn more about Shopify’s privacy practices, please visit: https://privacy.shopify.com. To exercise rights related to personal information processed by Shopify, you may also visit the Shopify Privacy Portal at https://privacy.shopify.com/en.
The Services may also contain links to third-party websites, social media platforms, or services that are not controlled by SafeBVM. We are not responsible for the privacy, security, or content of those third-party services.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixels, web beacons, and similar technologies to:
- operate and improve the Services;
- remember user preferences and shopping cart contents;
- analyze website traffic and performance;
- detect fraud and security incidents; and
- support marketing and advertising activities.
You may control cookies through your browser settings.
Please note that disabling cookies may affect the functionality of certain features of the Services.
Depending on your location, you may also have the ability to opt out of certain targeted advertising or analytics activities.
YOUR PRIVACY RIGHTS
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- access or know what personal information we collect about you;
- correct inaccurate information;
- request deletion of your personal information;
- obtain a portable copy of your information;
- opt out of marketing communications;
- opt out of certain targeted advertising or data sharing activities; and
- not be discriminated against for exercising your rights.
These rights may be subject to exceptions and limitations under applicable law.
To exercise your rights, contact us at info@safebvm.com. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf. Before accepting such a request, we will require the agent to provide proof of your authorization, and we may need to verify your identity directly with us.
California Residents
California residents may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). SafeBVM does not sell personal information as defined under California law. As of the date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined under applicable California law) the personal information of individuals under 16 years of age.
European Economic Area and United Kingdom
If you are located in the European Economic Area (“EEA”) or United Kingdom, we process personal information pursuant to applicable legal bases, including:
- your consent;
- performance of a contract;
- compliance with legal obligations; and
- our legitimate business interests.
Where required, international data transfers are protected using legally recognized transfer mechanisms, including Standard Contractual Clauses or equivalent contracts recognized by the relevant competent authority of the United Kingdom. Where your personal information is transferred to a country that has been determined to provide an adequate level of protection under applicable law, we will rely on that adequacy determination.
DATA RETENTION AND SECURITY
We retain personal information only for as long as reasonably necessary to:
- provide the Services;
- comply with legal, tax, accounting, or reporting obligations;
- resolve disputes; and
- enforce our agreements and policies.
Order and transaction records may be retained for up to seven (7) years for tax, accounting, warranty, and compliance purposes.
We implement reasonable safeguards designed to protect personal information, including encryption in transit, secure payment processing, and restricted access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
CHILDREN’S PRIVACY
The Services are intended for adult and professional users and are not directed to children under 18 years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at info@safebvm.com so we can take appropriate steps to delete the information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will revise the “Last Updated” date posted with the Privacy Policy and provide any additional notice required by applicable law.